Support

Tell us if something goes wrong while using Heapo. We will review it and take appropriate action.

juny3738@gmail.com

Contact us about

  • Abusive or problematic content — Report a photo, comment or guest note from its screen. Email us about an entire album, account or anything without an in-product report action.
  • A sharing link may have leaked — The creator can revoke it in the app. If that is not possible, contact us and we will revoke it.
  • My photo was posted without consent — Tell us which album and photo it is and we will investigate and act.
  • Access, correct or delete personal data — You can delete your account below. Send other privacy requests by email.

In an emergency

If a child is at risk or immediate help is needed, contact the police or the relevant local authority before contacting us. In Korea, call 112.

Helpful details to include

These details help us investigate faster. Leave out anything you do not know.

  • Where it happened (album name, link, etc.)
  • When it happened
  • A screenshot, if possible
  • An email address for our reply

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